What is the Difference between Ooma Basic And Premier?: A Complete Guide

What is the Difference between Ooma Basic And Premier

Ooma is a popular phone service. It uses the internet for calls. Ooma has two main plans: Ooma Basic and Ooma Premier. Let’s explore the differences.

Understanding Ooma Basic

Ooma Basic is the free plan. You only pay taxes and fees. It offers good features for home use.

  • Free calling in the U.S.
  • Voicemail service included.
  • Caller ID feature.
  • Call waiting option.
  • 911 service available.

Ooma Basic is simple. It is great for basic needs. But, it has limits.

What is the Difference between Ooma Basic And Premier?: A Complete Guide

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Exploring Ooma Premier

Ooma Premier is the premium plan. It costs $9.99 per month. It offers extra features.

  • All Ooma Basic features.
  • Free calling to Canada and Mexico.
  • Three-way conference calling.
  • Call blocking for unwanted calls.
  • Voicemail-to-email option.
  • Enhanced 911 service.
  • Instant Second Line.
  • Blacklists for blocking.

Ooma Premier is more advanced. It suits people who need more.

What is the Difference between Ooma Basic And Premier?: A Complete Guide

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Comparing Costs

Feature Ooma Basic Ooma Premier
Cost Free (only taxes and fees) $9.99 per month
Free U.S. Calls Yes Yes
Free Canada and Mexico Calls No Yes
Voicemail Yes Yes
Caller ID Yes Yes
Call Waiting Yes Yes
Three-Way Calling No Yes
Call Blocking No Yes
Voicemail-to-Email No Yes
Enhanced 911 No Yes
Instant Second Line No Yes
Blacklists No Yes

Who Should Choose Ooma Basic?

Ooma Basic is good for:

  • People with simple needs.
  • Homes with basic usage.
  • Those who want a free plan.

Ooma Basic covers the essentials. It is cost-effective.

Who Should Opt for Ooma Premier?

Ooma Premier is ideal for:

  • People who need advanced features.
  • Homes with heavy phone usage.
  • Those who want extra security.

Ooma Premier offers more options. It is worth the monthly fee.

Installation and Setup

Both plans are easy to set up. Follow the steps below:

  1. Unbox your Ooma device.
  2. Connect it to your internet router.
  3. Plug in your phone.
  4. Follow the instructions on the Ooma website.

You will be up and running quickly.

Customer Support

Ooma provides customer support for both plans. You can contact them:

  • By phone.
  • Via email.
  • Through their website.

Support is helpful. They assist with any issues.

Frequently Asked Questions

What Is Ooma Basic?

Ooma Basic is a free home phone service. It offers essential features.

What Is Ooma Premier?

Ooma Premier is a premium service. It includes advanced features for a monthly fee.

How Much Does Ooma Premier Cost?

Ooma Premier costs $9. 99 per month.

What Features Does Ooma Basic Include?

Ooma Basic includes voicemail, caller ID, and call waiting.

Conclusion

Ooma offers two great plans. Ooma Basic is free and simple. Ooma Premier has more features for a fee. Choose the plan that fits your needs best. Both plans are easy to set up and use. Enjoy your Ooma phone service.

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