Ooma is a popular phone service. It uses the internet for calls. Ooma has two main plans: Ooma Basic and Ooma Premier. Let’s explore the differences.
Understanding Ooma Basic
Ooma Basic is the free plan. You only pay taxes and fees. It offers good features for home use.
- Free calling in the U.S.
- Voicemail service included.
- Caller ID feature.
- Call waiting option.
- 911 service available.
Ooma Basic is simple. It is great for basic needs. But, it has limits.

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Exploring Ooma Premier
Ooma Premier is the premium plan. It costs $9.99 per month. It offers extra features.
- All Ooma Basic features.
- Free calling to Canada and Mexico.
- Three-way conference calling.
- Call blocking for unwanted calls.
- Voicemail-to-email option.
- Enhanced 911 service.
- Instant Second Line.
- Blacklists for blocking.
Ooma Premier is more advanced. It suits people who need more.

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Comparing Costs
Feature | Ooma Basic | Ooma Premier |
---|---|---|
Cost | Free (only taxes and fees) | $9.99 per month |
Free U.S. Calls | Yes | Yes |
Free Canada and Mexico Calls | No | Yes |
Voicemail | Yes | Yes |
Caller ID | Yes | Yes |
Call Waiting | Yes | Yes |
Three-Way Calling | No | Yes |
Call Blocking | No | Yes |
Voicemail-to-Email | No | Yes |
Enhanced 911 | No | Yes |
Instant Second Line | No | Yes |
Blacklists | No | Yes |
Who Should Choose Ooma Basic?
Ooma Basic is good for:
- People with simple needs.
- Homes with basic usage.
- Those who want a free plan.
Ooma Basic covers the essentials. It is cost-effective.
Who Should Opt for Ooma Premier?
Ooma Premier is ideal for:
- People who need advanced features.
- Homes with heavy phone usage.
- Those who want extra security.
Ooma Premier offers more options. It is worth the monthly fee.
Installation and Setup
Both plans are easy to set up. Follow the steps below:
- Unbox your Ooma device.
- Connect it to your internet router.
- Plug in your phone.
- Follow the instructions on the Ooma website.
You will be up and running quickly.
Customer Support
Ooma provides customer support for both plans. You can contact them:
- By phone.
- Via email.
- Through their website.
Support is helpful. They assist with any issues.
Frequently Asked Questions
What Is Ooma Basic?
Ooma Basic is a free home phone service. It offers essential features.
What Is Ooma Premier?
Ooma Premier is a premium service. It includes advanced features for a monthly fee.
How Much Does Ooma Premier Cost?
Ooma Premier costs $9. 99 per month.
What Features Does Ooma Basic Include?
Ooma Basic includes voicemail, caller ID, and call waiting.
Conclusion
Ooma offers two great plans. Ooma Basic is free and simple. Ooma Premier has more features for a fee. Choose the plan that fits your needs best. Both plans are easy to set up and use. Enjoy your Ooma phone service.